July 2022 to September 2023

Reconciliation Action Plan

Download RAP
QA Electrical team with artist Simone Thomson around her painting Shield Tree

Malka Biyala - Shield Tree

We start at the beginning, at the seeds that lay upon the red soil and earth. From small beginnings, the planted seeds of family sprouts the ever growing eucalyptus tree. This proud strong gum represents QA electrical’s family origins and the company’s values of attending to its customers’ every need. Like the tree’s wide-reaching foliage, its coverage reassures those who sit under it they need not seek other shade.

Five strong limbs extend in different directions representing the company’s existing branches located within the country. Each of these branches shoot budding twigs recognising the continual growth of the company in its ongoing national journey.
Painting of tree on red background with blue lines intersecting at dots, in an Aboriginal art style.
QA electrical’s journey tracks can be seen along the red of the earth and the blue of both the saltwater and freshwater Countries; our sacred waterways and river systems. These journey tracks are represented by the black markings weaving throughout the land reaching communities far and wide, these communities are signified by the arcs along the waterways eventually reaching the circular Meeting Places.

Each Gathering Place is symbolised with ‘U’ shapes representing the Aboriginal Community and QA electrical’s commitment to engage with and learn from First Peoples across the country. These ‘U’ shapes represent people sitting facing one another for respectful talking, it is QA’s dedication to have the Indigenous Community and its apprentices represented within their company and throughout the electrical trade.

Vibrant youthful leaves softly float towards the earth. From the earth they are absorbed back into Country and fertilised into the soil, back into the tree to become leaves again. This continuous cycle of life signifies QA’s commitment to renewable and sustainable green energy, connecting and caring for Country, connecting and caring for our waterways.
Close up of painting. Blue dot with three channels coming off. Lined with white on a red background.
offerings of message sticks and shields carved from the scar tree. The hands alone signify QA electrical’s willingness to work hard on the journey of Reconciliation together, they represent personal growth within each team member and their eagerness to learn truth telling. These message sticks symbolise the exchange of knowledge between the Aboriginal Community and QA electrical bridging the gap of Cultural divide in turn sharing awareness and experience of the electrical trade.

These two powerful shields represent strength and protection, they are the epitome of Cultural Safety to every Aboriginal person who sees one. The display of these shields signifies the true commitment of the QA electrical family to ensure their Indigenous employees will work in a culturally safe environment, and importantly – that they are safe guarded by the correct and proper knowledge of the electrical trade symbolised by the power and safety of the shield.

Simone Thomson
Woi-Wurrung Wurundjeri /
Yorta Yorta
Painting of white dot hand holding wooden painted sticks. On red background with blue channels.

Our Artist's Story

I am a Melbourne based Aboriginal artist and descendant of Victoria’s Wurundjeri and Yorta Yorta tribes through my mother, and I am Irish and Scottish through my father.

I draw inspiration for my art from the abundant textures and colours of this beautiful land along with the ancestral bonds I have to the Birrarung (YarraRiver) and Dhungala (the Murray River). My people are river people, so I find that waterways often interweave into my art along with dreaming andcreation stories of the sky.

I pay my respects to my mother, my maternal grandmother Kooka Geraldine, and her mother, my great-grandmother – Kooka Yarmuk. It is through them in particular that I carry the language, stories and ancestral oral history and knowledge passed down to me from my mother.
Headshot of Simone Thomson encircled with white and orange dots. Black and whit version of Aboriginal art in background.
I have been blessed with a strong cultural education that includes traditional song and dance as a young child. These cultural practices continued into my teenage years where I became the first graduating student of Victoria’s first Aboriginal school, Worawa Aboriginal College. It’s here that I picked up my first paint brush at fifteen and created my first dreaming story. Little did I know that I would continue this sacred art of storytelling well into my adult years and that I would still receive the same healing and strength I did back then from connecting to my culture. I invite you to share with me my dreaming stories and journey.

I enjoyed working with the team at QA electrical and I hope everyone is pleased with the Cultural content and interpretation of the QA electrical story.

Galnyan, Respect.
Simone Thomson
Simone Thomson standing with her painting, Malka Biyala - Shield Tree

Message from QA Electrical Managing Director

Welcome to QA electrical’s first Reflect Reconciliation Action Plan (RAP)

“I am proud of this significant undertaking for our organisation and look
forward to the journey we have set ourselves which will empower us to
connect with community and Country.”

QA electrical is proud to celebrate and embrace the strength, resilience, and
diversity of Australia’s Aboriginal and Torres Strait Islander peoples,
histories, and cultures.

We look forward to working in partnership with Aboriginal and Torres Strait
Islander organisations and communities to bring our RAP to life and deliver
a better place for all Australians.
Brendan Heagney standing with painting, Malka Biyala - Shield Tree
Through engagement and awareness, we aim to shape our recruitment
programs, for our company to become an employer of choice and a desired
career path for Aboriginal and Torres Strait Islander peoples. Initially
focussing on apprenticeships, we are confident our industry provides a
variety of long-term meaningful career options.

It is part of QA electrical’s Strategic Plan to commit to actions that inspire
positive change with our employees and respect is deeply rooted in
everything we do. We appreciate and thank our Consultant and Aboriginal
and Torres Strait Islander leaders who gave us their time and knowledge to
set us up on this exciting path.

Brendan Heagney
Managing Director,
QA electrical
Rivers from Aboriginal art imposed on beach overview. QA Electrical and Reconciliation Action Plan logos in right corner.

Message from Reconciliation Australia’s CEO

Reconciliation Australia welcomes QA electrical to the ReconciliationAction Plan (RAP) program with the formal endorsement of its inaugural Reflect RAP.

QA electrical joins a network of more than 2,000 corporate, government, and not-for-profit organisations that have made a formal commitment to reconciliation through the RAP program.

Since 2006, RAPs have provided a framework for organisations to leverage their structures and diverse spheres of influence to support the national reconciliation movement. The program’s potential for impact is greater than ever, with close to 3 million people now working or studying in an organisation with a RAP.
Headshot of Karen Mundine encircled with white and orange dots. Black and whit version of Aboriginal art in background.
The four RAP type – Reflect, Innovate, Stretch and Elevate – allow RAP partners to continuously develop and strengthen reconciliation commitments in new ways. This Reflect RAP will lay the foundations, priming the workplace for future RAPs and reconciliation initiatives.

The RAP program’s strength is its framework of relationships, respect, and opportunities, allowing an organisation to strategically set its reconciliation commitments in line with its own business objectives, for the most effective outcomes.

These outcomes contribute towards the five dimensions of reconciliation:race relations; equality and equity; institutional integrity; unity; and historical acceptance.

It is critical to not only uphold all five dimensions of reconciliation, but also increase awareness of Aboriginal and Torres Strait Islander cultures, histories, knowledge, and leadership across all sectors of Australian society.
Black and white version of Malka Biyala - Shield Tree painting with Reconciliation Australia logo on top.
This Reflect RAP enables QA electrical to deepen its understanding of its sphere of influence and the unique contribution it can make to lead progress across the five dimensions. Getting these first steps right will ensure the sustainability of future RAPs and reconciliation initiatives, and provide meaningful impact toward Australia’s reconciliation journey.

Congratulations QA electrical, welcome to the RAP program, and I look forward to following your reconciliation journey in the years to come.

Karen Mundine
Chief Executive Officer
Reconciliation Australia
Headshot of Karen Mundine encircled with white and orange dots. Black and whit version of Aboriginal art in background.


Our Reflect Reconciliation Action Plan is aimed at strengthening our workplace and engaging our team internally; and with the communities in which we live and work. Our Values of Safety First, Collaboration, Customer Responsiveness, Innovation, Precision and Respect and Well-being; underpin every part of our business and culture.
Entire QA Electrical team standing with company cars. Boarded with dots and red scaleAboriginal art.
We acknowledge that to reach our aspiration of employer of choice for Aboriginal and Torres Strait Islander peoples; we need to build the cultural competency and capability within our existing workforce, policies, and procedures.

Our RAP Working Group consists of representation from front-line to senior management, across geography and function. We first came together via Zoom in September 2021 and have been fortunate to welcome and work with Neville Atkinson proud descendant of the Yorta Yorta peoples, as our Cultural Advisor on the development of this plan. We engaged Aboriginal and Torres Strait Islander organisation Outback Academy Australia to deliver Cultural Awareness Training for our RAP Working Group again delivered via Zoom; and have held subsequent training with additional team members in 2022.

Due to COVID-19, it was not until February 2022 that our team were able to meet face to face on Yorta Yorta Country. Our Values of Collaboration and Respect and Well-being were at the forefront. Our artist, Simone Thomson joined our team and unveiled our RAP artwork.
Simone Thomson removing a tarp covering her painting Malka Biyala - Shield Tree
Neville Atkinson guided the team on the walk of The Flats and shared the history of the Yorta Yorta peoples that he had experienced and/ or learnt from his Elders, including the Walk off Cummeragunja at Barmah back in1939. We were also joined by Uncle Syd Jackson who shared his story of growing up at Roelands Mission in WA, as one of the Stolen Generation.Uncle Syd shared deep insight into the resilience of the Aboriginal and Torres Strait Islander peoples and demonstrated his drive to contribute to positive, sustainable opportunities for young Aboriginal and Torres Strait Islander peoples.

The journey to develop our RAP had begun. Building understanding cemented the engagement and commitment of this team and set us on our way to building the cultural competency and capability within our wider workforce.
Gum leaves from smoking ceremony, boarded with dots and red scale Aboriginal art.

Nation-wide Operations

With 7 offices across 3 states, QA Electrical can provide a multi-disciplined team of commercial electricians for regional, state and national projects.

Personal & Reliable Service

At QA Electrical, our focus is on providing exceptional service and support with high quality, cost-effective, reliable and modern solutions, tailored to your needs.

The Latest

We continually seek out and embrace new technology across all our services, to remain at the forefront of the industry and offer the best energy-efficient solutions.


At QA Electrical, the safety of our employees and the public comes first. Our stringent Safety Management System includes a comprehensive suite of Safe Work Method Statements (SWMS), along with a Job Safety Analysis (JSA) completed before the start of each job to mitigate site hazards.


Need more than just electrical? Our expertise across electrical, data, engineering and civil works means you get a seamless project from start to finish.

Quality and

We don’t apply a ‘one size fits all’ approach. Each of our solutions are individually tailored to ensure you receive a high quality, cost-effective result, to industry best-practice standards.

With Australia-wide service, we’re here when you need us.

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