August 2024 to August 2026

Reconciliation Action Plan

Download RAP
QA Electrical team with artist Simone Thomson around her painting Shield Tree

Our Vision

"To become an Employer of Choice company and brand, Aboriginal and Torres Strait Islander communities will know and trust; AND for all within our organisation to develop a deeper understanding of our First Nations peoples histories,cultures and traditions.”

We will succeed in doing this by continuing in our ​Engagement with Aboriginal and Torres Strait Islander peoples via our INNOVATE Reconciliation Action Plan.


Painting of tree on red background with blue lines intersecting at dots, in an Aboriginal art style.
Our RAP journey started with a commitment to diversity, inclusion, and social responsibility. We recognised the importance of supporting and empowering First Nations communities.
​The Impact so Far:
- ​Appointed a RAP Champion to lead governance and accountability.​
- Developed and launched our Reflect RAP to guide our initial efforts.
​- Communicated our reconciliation vision to staff and stakeholders, building cultural awareness internally.​
- Transitioned from Reflect to Innovate RAP in 2024​
- Hosted launch events with Traditional Owners and cultural ceremonies​
- Senior leadership regularly updated and engaged in RAP outcomes
- ​Submitted annual RAP Impact Measurement to Reconciliation Australia
​- Participated in reconciliation and cultural events in Geelong, Melbourne, Albury and Brisbane

Our Journey So Far

Close up of painting. Blue dot with three channels coming off. Lined with white on a red background.
Our INNOVATE Reconciliation Action Plan is aimed at building onthe progress made during our REFLECT Reconciliation Action Plan; strengthening our workplace and engaging our team internally; andwith the communities in which we live and work.​​

Our Values of Safety First, Collaboration, Customer Responsiveness, Innovation, Precision and Respect and Well-being; underpin every part of our business and culture.​​

What’s Next on Our RAP Journey?
• Expand cultural competency across our teams
​• Increase Aboriginal and Torres Strait Islander employment and career development​
• Maintain senior leadership involvement and visible support

Our Innovate RAP

Painting of white dot hand holding wooden painted sticks. On red background with blue channels.
Painting of white dot hand holding wooden painted sticks. On red background with blue channels.
Reconciliation Australia's CEO​​

Commencing an Innovate RAP is a crucial and rewarding period in an organisation’s reconciliation journey. ​
It is a time to build strong foundations and relationships, ensuring sustainable, thoughtful, and impactful RAP outcomes ​into the future. ​
Since 2006, RAPs have provided a framework for organisations to leverage their structures and diverse spheres of influence ​to support the national reconciliation movement.​
This Innovate RAP is both an opportunity and an invitation for QA electrical to expand its understanding of its core strengths ​And deepen its relationship with its community, staff, and stakeholders.​
By investigating and understanding the integral role it plays across its sphere of influence, QA electrical will create dynamic reconciliation outcomes, supported by and aligned with its business objectives.
An Innovate RAP is the time to strengthen and develop the connections that form the lifeblood of all RAP commitment.  The RAP programs framework of relationships, respect and opportunities emphasises not only the importance of fostering consultation and collaboration with the Aboriginal and Torres Strait Islander peoples and communities, but also empowering and enabling staff to contribute to this process as well.  


With close to 3 million people now either working or studying in an organisation with a RAP, the program’s potential for impact is greater than ever. ​
QA electrical is part of a strong network of more than 3,000 corporate, government, and not-for-profit organisations that have taken goodwill and intention, and transformed it into action.​Implementing an Innovate RAP signals QA electrical’s readiness to develop and strengthen relationships, engage staff and stakeholders in reconciliation, and pilot innovative strategies to ensure effective outcomes. ​
Getting these steps right will ensure the sustainability of future RAPs and reconciliation initiatives, and provide meaningful impact toward Australia’s reconciliation journey.
​Congratulations QA electrical on your Innovate RAP and I look forward to following your ongoing reconciliation journey.​

Karen Mundine
Chief Executive Officer
Reconciliation Australia



Painting of white dot hand holding wooden painted sticks. On red background with blue channels.

Message from QA Electrical Managing Director

QA electrical is proud to celebrate and embrace the strength, resilience, and diversity of Australia’s Aboriginal and ​Torres Strait Islander peoples, histories, and cultures.​
We look forward to working in partnership with Aboriginal and Torres Strait Islander organisations and communities to bring our RAP to life and deliver a better place for all Australians. Through our REFLECT RAP we began building our individual cultural competency and organisation cultural capability. We are hopeful our continued growth in these areas will enable us to make strong and meaningful connections with local communities where we live and work and deliver.
​Our overriding commitment in our INNOVATE RAP is to build mutually beneficial outcomes as a result of collaboration, listening and growing together.
Brendan Heagney standing with painting, Malka Biyala - Shield Tree
Through engagement and awareness, we aim to continue to shape our recruitment programs, for our company to become an Employer of Choice and a desired career path for Aboriginal and Torres Strait Islander peoples.
Initially focussing on apprenticeships, we are confident our industry provides a variety of long-term meaningful career options.
It is part of QA electrical’s Strategic Plan to commit to actions that inspire positive change with our employees and respect is deeply rooted in everything we do.​
We appreciate and thank our Aboriginal and Torres Strait Islander leaders who gave us their time and knowledge to set us up on this exciting path.​
I am proud of this significant undertaking for our organisation and look forward to the journey we have set ourselves which will empower us to connect with community ​and Country.


Brendan Heagney
Managing Director,
QA electrical
Rivers from Aboriginal art imposed on beach overview. QA Electrical and Reconciliation Action Plan logos in right corner.

Message from RAP Chairperson

In 2020, QA electrical stepped into the reconciliation learning space with Reconciliation Australia through the development and implementation of our inaugural Reconciliation Action Plan (RAP).​
This initiative served as a pivotal educational tool for me, and numerous colleagues, enlightening us on the profound and varied historical, cultural and linguistic heritage of Australia’s First Nations peoples.​
As an outcome of our REFLECT RAP, I have learnt that our history is far deeper and more complex than I knew. ​
It has also emphasised the vital role everyone can play in fostering a more inclusive future, grounded in a comprehensive appreciation and respect for cultural diversity.
​I am excited and honoured to Chair our Working Group as we move into our INNOVATE RAP and strongly believe we as a company are heading in the right direction.

Dylan Wood
Brisbane Manager
Headshot of Karen Mundine encircled with white and orange dots. Black and whit version of Aboriginal art in background.

RAP Working Group

Our RAP Working Group consists of representation from front-line to senior management, across geography and function
Our RAP Working Group meet monthly.
Our RAP has clear accountabilities and monthly progress reporting requirements.
Our RAP Champion provides leadership consistent with how we approach every part of our business.
Black and white version of Malka Biyala - Shield Tree painting with Reconciliation Australia logo on top.
Entire QA Electrical team standing with company cars. Boarded with dots and red scaleAboriginal art.

Malka Biyala – Shield Tree

Exert from our RAP Artwork Story​

“Two sets of hands extend to one another with offerings of message sticks and shields carved from the scar tree.
The hands alone signify QA electrical’s willingness to work hard on the journey of Reconciliation together, they represent personal growth within each team member and their eagerness to learn truth telling. These message sticks symbolise the exchange of knowledge between the Aboriginal Community and QA electrical bridging the gap of Cultural divide in turn sharing awareness and experience of the electrical trade.”
Simone Thomson removing a tarp covering her painting Malka Biyala - Shield Tree


Simone Thomson, Artist
Malka Biyala – Shield Tree

I am a Melbourne based Aboriginal artist and descendant of Victoria’s Wurundjeri and Yorta Yorta tribes through my mother, and I am Irish and Scottish through my father.
​I draw inspiration for my art from the abundant textures and colours of this beautiful land along with the ancestral bonds I have to the Birrarung (Yarra River) and Dhungala (the Murray River).​My people are river people, so I find that waterways often interweave into my art along with dreaming and creation stories of the sky.​​

Simone Thomson​
Woi-Wurrung Wurundjeri /​Yorta Yorta

Nation-wide Operations

With 7 offices across 3 states, QA Electrical can provide a multi-disciplined team of commercial electricians for regional, state and national projects.

Personal & Reliable Service

At QA Electrical, our focus is on providing exceptional service and support with high quality, cost-effective, reliable and modern solutions, tailored to your needs.

The Latest
Technology

We continually seek out and embrace new technology across all our services, to remain at the forefront of the industry and offer the best energy-efficient solutions.

Safety
Standards

At QA Electrical, the safety of our employees and the public comes first. Our stringent Safety Management System includes a comprehensive suite of Safe Work Method Statements (SWMS), along with a Job Safety Analysis (JSA) completed before the start of each job to mitigate site hazards.

Integrated
Approach

Need more than just electrical? Our expertise across electrical, data, engineering and civil works means you get a seamless project from start to finish.

Quality and
Value

We don’t apply a ‘one size fits all’ approach. Each of our solutions are individually tailored to ensure you receive a high quality, cost-effective result, to industry best-practice standards.

With Australia-wide service, we’re here when you need us.

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